• What is Humansbestfriend?

Humansbestfriend is a pet supplies store dedicated to providing high-quality products for pets and their owners.

• What types of products do you offer?

We offer a wide range of pet supplies including toys, grooming products, and accessories for dogs and cats. 

• Are your products safe for all pets?

Yes, our products are carefully selected to ensure they are safe and suitable for a variety of pets. Please refer to specific product descriptions for more details.

• How do I place an order?

You can place an order through our website by adding items to your cart and proceeding to checkout.

• What payment methods do you accept?

We accept American Express, Apple Pay, Mastercard, Visa and PayPal. 

• What are your shipping options?

We offer standard shipping option. Shipping times and costs may vary based on your location.

• Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check our shipping policy for more details.

5. Returns and Exchanges

• What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please refer to our return policy for more information.

• How do I initiate a return or exchange?

To initiate a return or exchange, please contact our customer service team with your order details and reason for return.

• Do I need an account to place an order?

No, you can place an order as a guest. We do not have account creation or registration either.

7. Customer Support

• How can I contact customer support?

You can contact our customer support team via email. Visit our Contact page for more details.

• Do you offer pet grooming or training services?

Currently, we do not offer grooming or training services, but we can recommend local professionals.